Technical Security Measures End-to-End EncryptionAll data transmitted between your browser and our servers is protected by military-grade encryption protocols. We implement TLS 1.3, the latest and most secure transport layer security standard, ensuring that your files and personal information cannot be intercepted, read, or modified during transmission.
TLS 1.3 Protocol: Latest encryption standard with forward secrecy256-bit AES Encryption: Files encrypted at rest using Advanced Encryption StandardPerfect Forward Secrecy: Unique session keys prevent decryption of past communicationsHTTPS Enforced: Strict HTTPS-only policy across entire platformSecure Key Management: Hardware Security Modules (HSM) for cryptographic key storageAutomated Key Rotation: Regular key rotation every 90 days Secure File Processing ArchitectureYour files are processed in completely isolated, containerized environments with no cross-contamination between users:
Docker Container Isolation: Each conversion runs in an isolated containerZero Trust Architecture: No implicit trust; every request authenticated and authorizedAutomatic File Deletion: Files purged within 24 hours (1 hour for failed conversions)No Staff Access: Encrypted file storage with no employee access capabilitiesMalware Scanning: ClamAV antivirus scanning on all uploads before processingContent Validation: File type verification and size limits prevent malicious uploadsMemory Isolation: Temporary memory cleared after each conversionNetwork Segmentation: Processing servers isolated from public internet Authentication & Access ControlMulti-layered authentication system protects your account from unauthorized access:
bcrypt Password Hashing: Industry-standard algorithm with salt rounds (cost factor: 12)Multi-Factor Authentication (MFA): Optional TOTP-based 2FA for enhanced securityOAuth 2.0 Integration: Secure third-party authentication (Google, Microsoft, GitHub)JWT Token Management: Stateless authentication with short-lived access tokens (15 min)Refresh Token Rotation: Automatic token rotation with secure storageSession Timeout: Automatic logout after 30 minutes of inactivityIP Whitelisting: Optional IP restrictions for enterprise accountsRate Limiting: Exponential backoff prevents brute-force attacks (5 attempts/15 min)Account Lockout: Temporary suspension after repeated failed login attempts Infrastructure & Network SecurityEnterprise-grade infrastructure with multiple layers of protection:
Cloud Infrastructure: Hosted on AWS/Azure with SOC 2 Type II certificationDDoS Protection: Cloudflare WAF with 134 Tbps mitigation capacityGeographic Redundancy: Multi-region deployment for 99.99% uptime SLAAutomated Backups: Hourly incremental backups with 30-day retentionIntrusion Detection (IDS): Real-time threat detection with SuricataIntrusion Prevention (IPS): Automated response to detected threats24/7 SOC Monitoring: Security Operations Center with incident response teamVulnerability Scanning: Weekly automated scans with immediate patchingPenetration Testing: Quarterly third-party security auditsSecure Development Lifecycle: OWASP Top 10 compliance in all code Regulatory Compliance & Certifications GDPR ComplianceFull compliance with EU General Data Protection Regulation for all European users:
Right to Access: Export all your data in machine-readable formatRight to Rectification: Update or correct personal information anytimeRight to Erasure: Complete data deletion within 72 hoursRight to Data Portability: Download your data in JSON/CSV formatRight to Object: Opt-out of any processing activityRight to Restriction: Limit specific data processing operationsData Processing Agreements: DPAs available for B2B customers CCPA ComplianceCalifornia Consumer Privacy Act compliance for California residents:
Right to Know: Detailed disclosure of collected informationRight to Delete: Request deletion of all personal dataRight to Opt-Out: No sale of personal information (we never sell data)Right to Non-Discrimination: Equal service regardless of privacy choicesVerifiable Requests: Secure identity verification processAuthorized Agents: Support for third-party representatives SOC 2 Type IIIndependently audited and certified for enterprise data security:
Security: Protection against unauthorized accessAvailability: 99.99% uptime commitmentProcessing Integrity: Accurate and complete processingConfidentiality: Protected confidential informationPrivacy: Personal information collection and use controlsAnnual Audits: Conducted by independent third-party auditors Core Data Protection PrinciplesOur data protection framework follows internationally recognized principles:
Data Minimization: Collect only data absolutely necessary for service functionality
Purpose Limitation: Data used exclusively for stated purposes in privacy policy
Storage Limitation: Automatic deletion after retention period expires
Accuracy: Mechanisms to maintain accurate and up-to-date data
Integrity & Confidentiality: Technical and organizational measures for data protection
Accountability: Demonstrate compliance through audits and documentation
Security Best Practices For UsersHelp us protect your account by following these security recommendations:
Strong Passwords: Use 12+ characters with mix of letters, numbers, symbolsEnable 2FA: Add extra security layer with multi-factor authenticationUnique Passwords: Never reuse passwords across different servicesSecure Devices: Keep operating system and browser up-to-dateLogout Properly: Always logout on shared or public computersPhishing Awareness: Verify sender before clicking links in emailsMonitor Activity: Review account activity log regularlyPassword Managers: Use reputable password managers (1Password, Bitwarden) For EnterprisesAdditional security features available for business accounts:
SSO Integration: SAML 2.0 single sign-on with your identity providerIP Whitelisting: Restrict access to specific IP addresses or rangesAudit Logs: Comprehensive activity logging with 1-year retentionTeam Management: Granular role-based access control (RBAC)API Security: API keys with scoped permissions and rate limitsCompliance Reports: Automated SOC 2 and GDPR compliance reportsDedicated Support: 24/7 priority security support channelCustom SLAs: Tailored uptime and response time agreements Security Headers ImplementationWe implement comprehensive HTTP security headers to protect against common web vulnerabilities:
Incident Response & Security Disclosure Incident Response ProtocolIn the unlikely event of a security incident, we follow a comprehensive incident response protocol:
1. Detection Immediate investigation upon threat detection
2. Containment Isolate affected systems within 1 hour
3. Analysis Root cause analysis and impact assessment
4. Notification User notification within 72 hours
5. Remediation Implement fixes and security patches
6. Documentation Post-mortem and prevention measures
Responsible Security DisclosureWe encourage responsible disclosure of security vulnerabilities. If you discover a security issue:
Report Immediately: Contact us through our security contact form Provide Details: Include reproduction steps, affected components, and potential impactAllow Time to Fix: Give us reasonable time (90 days) to address the issueConfidentiality: Avoid public disclosure until we confirm the fixBug Bounty: Eligible vulnerabilities qualify for rewards ($100-$10,000 based on severity)We commit to acknowledging reports within 24 hours and providing updates every 72 hours until resolution.
Related Security ResourcesLast security audit: December 2025 | Next audit scheduled: March 2026